frequently asked questions
Welcome to August Tales!
Here you’ll find answers to some common questions about our trade paperback exchange and news site. If you have a question that’s not addressed here, feel free to contact us directly.
General Questions
1. What is August Tales?
August Tales is an online platform dedicated to comic book news and facilitating the exchange of trade paperbacks between users. We connect comic enthusiasts and help them trade books seamlessly.
2. Do you sell books?
No, we do not sell books. Our platform is designed to help users trade their trade paperbacks with each other. We charge a small fee of $1.11 per book for facilitating these connections and cover the credit card charges. If someone would like to sell their book to another member we do require it be at no more than 60% of what the current listing is on Amazon and the $1.11 per book fee.
3. How does the book exchange work?
Users can list the trade paperbacks they want to trade and browse books listed by other users. When you find a book you’d like to trade for, you can initiate a trade request with the owner. Once both parties agree, you handle the shipping directly between yourselves.
4. What is the fee for using August Tales?
We charge a fee of $1.11 per book traded. This fee helps us maintain the platform, ensure smooth transactions between users and includes the credit card fees.
Account and Membership
5. How do I create an account?
To create an account, click on the “Sign Up” button on our homepage, fill in your details, and follow the prompts to complete the registration process.
6. Is there a membership fee?
No, there is no membership fee to join August Tales. You only pay the $1.11 per book fee when you make a trade.
7. Can I deactivate my account?
Yes, you can deactivate your account at any time by going to your account settings and selecting the “Deactivate Account” option.
8. How can I change my email or mailing address?
You can update your email or mailing address by logging into your account, going to your account settings, and making the necessary changes.
9. Billing Information
August Tales is part of an umbrella of fiction book exchanges. When a transaction is made, charges will appear as Vanguard Fiction Exchange on your statements.
Trading Books
10. How do I list a book for trade?
To list a book, log in to your account, go to the “My Books” section, and click on “Add a Book.” Fill in the details about the book and upload a clear image.
11. How do I request a trade?
Browse the available books, and when you find one you’re interested in, click on the “Request Trade” button. This will send a trade request to the book’s owner, who can then accept or decline your offer.
12. What if my trade request is declined?
If your trade request is declined, you can try to negotiate with the owner or look for another book that interests you. Declined requests do not incur any fees and are allowed.
13. How is shipping handled?
Shipping is chosen directly between the users involved in the trade and then purchased through Augusttales.com. Once a trade is agreed upon, you can communicate with each other to decide on the shipping method and each member is responsible for their shipping costs.
14. How can I ensure my books arrive safely?
It is your responsibility to package the books securely for shipping. We recommend using sturdy packaging materials and tracking the shipment to ensure safe delivery.
15. Can I hand-write the address to send a book?
Yes, you can hand-write the address, but we recommend printing it to avoid any errors.
Site Features
16. What kind of news does August Tales cover?
August Tales covers a wide range of comic book news, including reviews, creator interviews, and updates on new releases and industry events.
17. How often is new content posted?
We strive to post new content daily, including articles, reviews, and news updates. Our goal is to keep you informed and engaged with the latest happenings in the comic book world.
18. Can I contribute articles or reviews to August Tales?
Yes, we welcome contributions from our users. If you’re interested in writing for us, please contact us through the “Contact Us” link on our site.
19. Does the $1.11 fee cover shipping costs?
No, the $1.11 fee is solely for facilitating the trade on our platform and fees for credit card transactions. Shipping costs are arranged and covered by the users involved in the trade.
Support
20. What should I do if I encounter a problem on the site?
If you encounter any issues or have questions, please reach out to our support team through the “Contact Us” link. We’ll do our best to assist you promptly.
21. How can I provide feedback about August Tales?
We appreciate feedback from our users! You can provide feedback through the “Contact Us” link on our site or by emailing us directly.
22. Who do I contact if I have a concern/problem with a trade?
Please contact our support team through the “Contact Us” link if you have any concerns or issues with a trade.
Thank you for being a part of the August Tales community! Happy trading!
